What sets your small business apart from the competition? Why do customers choose your small business over the others? Think on these things and be sure to follow us in X, for tips like these and more. Once you have the answers, work to make them more visible as this is what will give you more of an advantage.
Use Documentation
It is essential to keep focus in your business so as to meet goals as set, which is why it is important to document your processes. This saves time and frees you up to move onto other important tasks. Once your tasks are documented that file can be passed onto an assistant or a junior team member who can follow the steps and accomplish the task seamlessly.
Amplify your strengths
Make continuous improvement your core business, embrace it. Look at your strengths, get feedback, innovate, train your team and make this a visible part of your business as well as use it in your marketing materials. Using these strategically will amplify your strengths, make you renowned for those strengths and sustain your business success.
Refine
What gives you the edge over your competitors? Do you offer free delivery? Do you offer an exceptional service? Look at how you can develop for example, your delivery service into something superior, keep looking at ways in which you can improve on it. In doing so try to surprise and delight customers with your service offerings.
Contact us we can help you with ideas to get you moving forward.
